Breck 101 Student Registration

Breck 101 Winter Session & Summer School
Guest service is more important than ever. To best service guests and local businesses, Breckenridge’s frontline workers should be familiar with the current offerings for local attractions and activities. Breck 101 Summer School Scheduled for May 23-June 11

What is Breck 101?

The mission of the Breck 101 program is to provide Breckenridge’s guest service workers an opportunity to experience first-hand the offerings they’re trusted to recommend while also learning about support resources available to them as residents. The BTO is responsible for Breckenridge’s destination management and the Welcome Center, so we understand the expectations for frontline workers and want them to be set up for success.

This experiential guest-service training program offers activity outings, dining experiences, spa services, lodging tours, retail scavenger hunts and other educational activities to Breckenridge’s most guest-facing employees – all at no cost to them. The program provides these employees the tools to make the right recommendation for the right guest to ensure the highest guest satisfaction and likelihood to return.